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Jobs at Cowan Insurance Group

Claims Analyst

Location: Ottawa, Ontario, Canada

Department: Benefits

Type: Full Time

Min. Experience: Mid Level

Job Summary:    

The Analyst will be responsible to:     

  • Assess complex claims and ensure payment is made in accordance with the policy guidelines;
  • Process stop payments, system adjustments, reissue cheques and process cancellation cheques for claims;
  • Obtain additional information needed to assess a claim - either through the provider or the subscriber;
  • Prepare simple estimate notices to be sent to the subscriber or provider
  • Manage cases.


  • Medical and dental knowledge and experience is required;
  • Bilingual in both official languages would be an asset;
  • Accurate data entry and detail oriented;
  • Ability to work under pressure;
  • Excellent problem solving and decision making skills;     
  • Ability to work in a team as well as independently; and            
  • Excellent customer service skills and professionalism.

We invite interested candidates submit their resume in confidence to human.resources@cowangroup.ca. While we appreciate the interest of all applicants, we will contact only those selected for interviews.  If you are an applicant with disabilities and require accommodations, please let us know at the time of our contact so that we may arrange for their provision. 

We are an Equal Opportunity Employer. Employee candidates will be selected strictly on the basis of an individual's technical qualifications, knowledge and experience, as they relate to the requirements of a particular position. Selections will be made without regard to: race, ancestry, place of origin, colour, ethnic origin, citizenship, creed (religion), sex, sexual orientation, handicaps (physical or mental), age, marital status, family status, or the receipt of public assistance or record of offences.

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