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Jobs at Cowan Insurance Group

Senior Benefits Specialist

Location: Cambridge, Ontario, Canada

Department: Benefits

Type: Full Time

Min. Experience: Mid Level

Job Summary: 

This position will be responsible for providing service and analytics excellence to our small to mid-size national group benefit clients including:

  • Assessment, negotiation, report writing and presentation preparation related to group renewals;
  • Review, prepare & peer review analysis of regular reporting, benefit summaries, process amendments and employee presentations/communications;
  • Peer review contract, booklet and collective agreement differences and identify risk exposure;
  • Assessment, negotiation and report/presentation preparation for marketing and peer review of quote comparisons;
  • Coordinate carrier finalist presentations;
  • Accountable for the smooth transition of benefits to new carriers ensuring any client risk and exposure is mitigated (i.e. plan mapping, member coverage, communication);
  • Analysis of carrier change financial/rate implications to client's budget;
  • Analysis of carrier financial reports & peer review of estimated financials;
  • Price and analyze costings including assessment and analysis of alternative funding arrangements;
  • Perform commission reconciliations and analysis;
  • Resolve  and address escalated client issues and inquires;
  • Assist on specific projects, initiatives and research;
  • Provides and coordinates support for Consultant as requested and in accordance with procedures and service agreements;
  • Schedule appointments, monitor email, voicemail, prepare letters, spreadsheets, maintain filing and perform other administrative duties as required.
  • Travel to and conduct employee education sessions when required.


  • Minimum of 3-5 years’ experience in the Group Benefits industry which includes Client Service and Analytical;
  • University Degree/College Diploma;
  • GBA, CEBS designation preferred or working towards;
  • Strong working knowledge of Excel and PowerPoint including excellent knowledge of Microsoft Office, Word, and CRM.
  • Strong communication skills, both written and verbal;
  • Strong prioritization skills and flexibility to work in a fast paced environment;
  • Strong attention to detail and a high degree of accuracy;
  •  Analytical and numerical skills;
  •  Able to work independently and self-motivated;
  •  Maintenance of valid driver’s licence. 

At Cowan, we believe that delivering on our values sets us apart. They guide how we interact with clients, business partners, our employees and in the communities where we do business.

We invite interested candidates submit their resume in confidence to human.resources@cowangroup.ca. While we appreciate the interest of all applicants, we will contact only those selected for interviews.  If you are an applicant with disabilities and require accommodations, please let us know at the time of our contact so that we may arrange for their provision. 

We are an Equal Opportunity Employer. Employee candidates will be selected strictly on the basis of an individual's technical qualifications, knowledge and experience, as they relate to the requirements of a particular position. Selections will be made without regard to: race, ancestry, place of origin, colour, ethnic origin, citizenship, creed (religion), sex, sexual orientation, handicaps (physical or mental), age, marital status, family status, or the receipt of public assistance or record of offences.

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